Haba Twitterling Mobile
Saturday, July 25th, 2009
Twitterling Mobile
We have just received a notification from HABA regarding a problem with the Twitterling Mobile.
One isolated complaint was filed with HABA this week regarding a metal piece falling out of the wooden holder at the end of the string. It is the piece in the woman’s hand as seen in the picture on the left. It is important to note that the piece that fell out for this consumer is metal and not magnetic. The actual magnetic piece is sewn inside the fabric on the birds back and is therefore inaccessible.
There are two different design runs on the Twitterling Mobile. The older version has wooden pieces at the end of the string. The newer version has a plastic end on the string to hold the metal piece. There has been no incidents of failure on the version with the plastic end. The complaint Haba received this week was on the version with the wooden end.
For anyone who have purchased a Twittlering Mobile, please check the end of the string to see whether it is wood or plastic that is encasing the metal. We will be sending out an email notification to everyone who has purchased the mobile from us.
If the end of your mobile has wooden casing, please contact us to receive further instructions on how to get a replacement from HABA. If you have any questions please do not hesitate to contact HABA or us at KangarooBoo.
Thank you and we sincerely apologize for this inconvenience.
