When an order has been fulfilled and is on its way, an email is sent out to the customer. In the email there is a URL linking to the UPS.com site to track the package.

A customer from Illinois wrote us this week and made this suggestion:

I have an improvement for tracking packages.

Compare the link you give me for tracking packages to this one:

http://wwwapps.ups.com/WebTracking/processInputRequest?

TypeOfInquiryNumber=T&InquiryNumber1=XYZTRACKINGNUMBER

Perhaps you can update your automatically generated link to something like the one above? [yours requires that I do some additional clicking, the one above takes me straight to the status of my package]

As of last night, the tracking URL that is sent out to customers has been changed to reflect the better and easier tracking method. Thanks Kevin!

We value our customer’s input, comments and or suggestions. It is with feedbacks such as this that help us in providing the best shopping experience to you, our customers. So please don’t hesitate to contact us if you have something on your mind. We’d love to hear from you.